Writing emails in customer support: 6 tips you can use (ACTIONABLE) | Freshworks Academy
3:29
YouTubeAcademy Freshworks
Writing emails in customer support: 6 tips you can use (ACTIONABLE) | Freshworks Academy
As a support agent, it is important to know how to craft emails that customers love. After all, 72% of consumers say they prefer email over any other channel to communicate with companies. Writing a good email depends a lot on getting some of the basic email etiquettes right. Etiquette that you can easily maintain using a checklist. In this ...
245.6K viewsJan 4, 2018
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