What is friendly fraud?
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YouTubeMidMetrics
What is friendly fraud?
Friendly fraud is when a customer requests a chargeback for a relatively innocuous reason, such as a family member making a purchase without the customer realizing, the customer genuinely forgetting that they had made a purchase, or some mistake relating to the customer not understanding something such as a return policy. The key distinction ...
259 viewsMar 30, 2022
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