If a federal employee is considering filing an equal employment opportunity complaint, alternative dispute resolution is a process available to them that could resolve their issue without litigation.

The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...

Before the No Surprises Act, patients often got stuck in the middle of billing disputes. For instance, when they went to an in-network hospital but were treated by an out-of-network provider or when ...

The Dispute Resolution Service (DRS) was established by the World Bank Board of Executive Directors in 2020 as part of the World Bank Accountability Mechanism (AM) to facilitate a voluntary and ...

After discussing the basic information about a concern, OIEC analyzes the incident to determine if a formal or informal resolution process is most appropriate based on the severity and pervasiveness ...